Questions about your ritual
How should I use my Vanaya ritual?
Please follow the usage directions given in the product description and on the product packaging. Introduce a new skincare product gradually and perform a patch test before regular use.
When will my order be delivered?
Orders are generally dispatched within 1–2 working days. Final delivery time depends on your location and is displayed during checkout.
What should I do if my order arrives damaged?
Please contact Vanaya support promptly with your order details and clear photographs of the package and product so the team can review the issue.